Privacy Policy

1. Introduction

Pro Design Academy LLC, doing business as Pro Design Academy ("we," "us," or "our"), respects your privacy and is committed to protecting the personal and business information of our customers, carriers, shippers, and website visitors. This Privacy Policy governs all data collection and usage through our freight brokerage services and website https://www.prodesignacademyllc.com/

By using our services, you consent to the practices described herein.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

2. Information We Collect A. Personal & Business Information
  • Full name, email address, phone number
  • Company name, physical address
  • DOT/MC numbers, tax identification numbers
  • Payment information (bank accounts, credit cards)
  • Driver's license numbers, SSN/EIN (for compliance)
B. Freight Operations Data
  • Origin/destination addresses
  • Cargo descriptions, weight, dimensions
  • Carrier MC numbers, insurance documents
  • Bills of lading, rate confirmations
C. Digital Information
  • IP addresses, device identifiers
  • Website usage data via cookies
  • Customer service communications
D. SMS Terms & Conditions

By providing your mobile phone number, you consent to receive SMS messages from Pro Design Academy LLC related to operational details related to the handling of logistics, orders, account notifications. Message frequency may vary. Standard message and data rates may apply depending on your carrier. You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number. If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at info@prodesignacademyllc.com. Your phone number will be handled in accordance with our Privacy Policy. We do not share SMS opt-in consent with any third parties for solicitation purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

E. Opting Out

You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

F. Help and Support

If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at info@prodesignacademyllc.com

G. Privacy Policy

Your phone number will be handled in accordance with our Privacy Policy, available at [link to Privacy Policy]. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. How We Use Information
  • Facilitate freight transactions between shippers/carriers
  • Verify carrier credentials per FMCSA/DOT requirements
  • Process payments and generate invoices
  • Provide customer support and shipment updates
  • Improve our services and website functionality
  • Comply with legal obligations
4. Information Sharing

We share data only when necessary with:

  • Authorized carriers and shippers
  • Payment processors and financial institutions
  • Government agencies (FMCSA, DOT, etc.)
  • Service providers (IT, marketing, compliance)

We do not sell personal information to third parties.

5. Data Security

We implement:

  • SSL encryption for data transmission
  • Secure servers with firewalls
  • Limited employee access to sensitive data
  • Regular security assessments
6. Your Rights

You may:

  • Request access to your data
  • Correct inaccurate information
  • Opt-out of marketing communications
  • Request data deletion (where applicable)
Contact:

(We respond within 30 days)

7. Third-Party Links

We are not responsible for the privacy practices of linked sites (e.g., load boards, payment portals).

8. Policy Updates

We will notify users of material changes via website notice or email.

9. Contact Us

Pro Design Academy LLC

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